We are very focused on the overall experience that enables customers to receive consistent high quality products. It's very important for us to ensure that the whole process from the initial visit to the website or to the delivery of the product exceeds your expectations by providing great service, information about our products and how your needs can be solved. We can provide large quantities and a wide variety of products for all types of dispensing needs. Additionally, we have the expertise and flexibility to address any specific dispensing need. We provide services for customers large and small in industries including but not limited to Electronics, Aerospace, Life Sciences, Arts & Crafts, Dentistry, Henna tattooing, Jewelry Fabrication, Vaporizing and Lego Art.
FAQ
Please contact us and let us know what you are looking for. We are constantly adding products and working with customers on molds and specific niche products that we can manufacture for your specific needs. Some products may not yet have been added to the website, so please let us know what you are looking.
After working in the industry for 13 years, Greg Jensen formed Jensen Global in June 2002 with the goal that he could provide what he believed was missing from the industry. His time and experience in the industry has allowed him to develop a reputation as a person who is knowledgeable, innovative, passionate and consistently delivers high quality products.
We use United Parcel Service (UPS) for shipping products both domestically and internationally at a variety of shipping speeds.
Jensen Global provides services for customers large and small in industries including but not limited to Electronics, Aerospace, Life Sciences, Arts & Crafts, Dentistry, Henna tattooing, Jewelry Fabrication, Vaporizing and Lego Art.
Yes we can. Lead-time is usually 4 weeks for a sample and 4-6 weeks for the product after sample approval.
No, all of our needles are blunt tipped (probe point) unless you special order them. Our dispensing needles and tips are non-medical, non-sterile and are intended for industrial use.
No, all of our products are intended for industrial use and are not intended to be used for medical purposes.
Please contact us or insert the competitor's product number into our search bar and we can cross reference most competitor's products. Additionally, you will find a Cross Sheet under the Useful Information tab that can be used for this purpose.
Once you add the items into your shopping cart, you can get a freight quote by continuing to check out and entering your ship-to information on the next screen. This will all be provided prior to committing to a purchase.
Most of our products we have in stock, however our dispensing equipment, angled needles, and a few other items typically have a lead time of about 1 week.
We only accept direct orders from our stocking distributors. If you would like to apply to be a Jensen Global distributor please contact us to discuss your initial stocking order and estimated usage.
Please contact us either via email at sales@jensenglobal.com or by phone at 805-965-3668 to be set up in our system with a California tax exemption.
Since you have only authorized us to charge a certain amount to your credit card at checkout, we cannot add an item to your order. You must submit an additional order or the original order must be cancelled and re-entered with the additional items if you wish to save on shipping costs.
You will be prompted to create an account for your first initial order so that we can retain your order history, shipping and billing information to enable you to expedite your next order. If you prefer to sign-in as a guest that option is also available. We want to make the experience of shopping on our site easy, intuitive and as quick as possible.
You can always access your shopping cart in the upper right hand corner of our website and proceed to checkout. You will then be asked for shipping info, payment, and any additional notes you wish to add to the order. We have provided several other payment options including PayPal and Amazon Payments to make your checking out easier and quicker.
No, never. We understand the highly sensitive nature and expectation to keep these details safe and secure. We take this responsibility very seriously and all the necessary precautions will be taken to make sure those details stay safe.
Yes they are. Your credit card information is temporarily stored in a secure off-site processing center, but is never saved for future use and we use the highest degree of care to keep those details safe and secure.
We send tracking information to the email address you provided. UPS sends out a notification email to alert you that a package is coming and what the tracking number is. We also list the tracking number on the invoice, which we send at the end of the day.
We have a 1 year limited parts warranty on our JGD500T, but offer support for it indefinitely. Please feel free to contact our customer service team here to assist you with any problem you may have.
